AI’s Impact on Frontline Workers: Lessons for the Future of Learning
Learn how L&D teams can build resilience and adaptability at scale by applying frontline-tested strategies to the age of AI.
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From automation to AI, frontline workers have spent years adjusting to constant change—reskilling, embracing new technologies, and finding ways to stay essential as their roles evolve.
Now, as AI begins transforming knowledge work, it’s L&D’s turn to take a page from the frontline playbook. In this 30-minute micro-session, Axonify and OpenSesame explore what real resilience looks like, how leadership—not algorithms—shapes the human impact of AI, and what learning professionals can do to build adaptability at scale.
What you’ll learn:
- Why leadership decisions, not just tech, shape the true impact of AI on work
- How frontline enablement playbooks can help L&D thrive in constant change
- Simple, human-centered strategies to shift from content creation to connection and impact
Request a demo to bring these ideas to life in your organization.
By registering, you agree to share your information with OpenSesame and Axonify for event follow-up and resource access.
About the speakers
JD Dillon | Chief Learning Architect, Axonify
JD Dillon started his career on the frontline—managing movie theaters and theme parks. After 20 years leading Operations and L&D with dynamic organizations like Disney, AMC, and Kaplan, he’s become an authority on frontline enablement and a staunch advocate for improving the employee experience.
As the CLO of Axonify, JD builds technology, content, and services that empower 4 million frontline workers around the world in hospitality, retail, grocery, food service, and beyond to do their best work every day.
Megan Ysassi | Senior Curation Specialist, OpenSesame
About OpenSesame
OpenSesame is a comprehensive learning platform designed to simplify workforce training and accelerate skill development. With a catalog of over 50,000 expert-led courses in 70+ languages—plus AI-powered tools for skills assessments, content creation, and personalized learning paths—we empower organizations to deliver impactful training at scale.
