Change of programming: GVTC’s transition to modernized learning solutions
Regional telecommunications provider GVTC Communications faced numerous obstacles stemming from an outdated training program and resource limitations. With an imperative need to modernize their learning and development framework, GVTC’s team undertook a comprehensive evaluation process, ultimately selecting OpenSesame to help drive their transformative journey. Their strategic integration of OpenSesame’s content reshaped their L&D landscape, driving operational efficiency and fostering a culture of continuous learning.
Clearing the noise: GVTC’s transition to seamless learning
GVTC’s initial training program struggled to keep pace with the demands of their expanding enterprise, with significant gaps in scalability and content delivery. With a limited in-house team, their L&D initiatives faced substantial constraints, necessitating a shift towards a more comprehensive and adaptable solution. Dissatisfaction with their former content provider underscored the urgency for a strategic and innovative learning platform. Our seamless integration with GVTC’s LMS allows for greater flexibility through direct delivery of training content.
More bandwidth for curation and personalized learning
GVTC’s partnership with OpenSesame brought forth a host of benefits, not just the diverse content. Training Coordinator David Spence now has given team leaders the ability to “…look at OpenSesame’s (Plus) catalog and can create a list for each department. Managers are routinely using this to identify courses for their employees, adding them to the list and having me install them into our LMS”. This self-selection as well as OpenSesame’s personalized curation services enable GVTC to streamline their learning pathways and enhance user engagement.
“OpenSesame’s (Plus) catalog…can create a list for each department. Managers are routinely using this to identify courses for their employees…”
David Spence, Training Coordinator
Quantifiable transformations: Measurable advancements within six months
GVTC’s collaborative new program has yielded substantial improvements across various key performance indicators, unveiling a significant uptick (61%) in compliance course completions; including time and cost savings, and learner engagement. Spence and his team saw a massive (327%) surge in the number of learners engaging with optional courses, driving a substantial (71%) upsurge in LMS/LXP usage hours. OpenSesame’s strategic focus on interactive course formats and personalized learning paths played a pivotal role in driving these remarkable outcomes.
Boosted signal: More confidence and operational efficiency
OpenSesame’s integration instilled a newfound sense of confidence and optimism within GVTC’s L&D program, leading to tangible progress in resolving critical business challenges and fostering a culture of continuous learning and growth. GVTC’s enhanced ability to deliver courses efficiently and optimize their resources drove a significant return on the investment they made in reshaping their learning landscape.
61%
increase in compliance course completions in the previous year
327%
surge in the number of learners engaging with optional courses
71%
upsurge in LMS/LXP usage hours
Cross-functional ripple effect: Driving holistic business improvement
The impact of GVTC’s program extends beyond the L&D team, driving notable improvements in recruiting metrics, employee satisfaction and performance, specialized training requirements, and leadership development initiatives. Additionally, “most departments are repurposing training dollars in their budgets to accommodate certification testing payments for employees who complete cert pre-testing from the OpenSesame Plus catalog.” Their comprehensive approach significantly mitigated legal risks, and helped fuel GVTC’s strategic business growth, solidifying OpenSesame’s pivotal role as a catalyst for operational excellence and sustainable business advancement.
Fostering operational excellence through partnership
GVTC’s experience exemplifies the profound impact of a strategic and purpose-driven learning partnership. OpenSesame’s diverse content offerings, seamless integration capabilities, and sharing of critical metrics underscore the role a content provider can play in driving operational efficiency for an L&D team, fostering a culture of learning and even helping to sustain business growth.